By accessing or using this website/platform, you agree to be legally bound by these Terms and Conditions (“Terms”), which form a binding agreement between us (“Merchant”, “we”, “our”) and you (“User”, “you”, “your”).
Please read these Terms carefully before using the Platform. If you do not agree to any part of these Terms, you must immediately stop using the Platform.
We reserve the right to modify, update, or replace these Terms at any time by posting revised versions on the Platform. It is your responsibility to review the Terms periodically. Continued use of the Platform after changes are posted constitutes acceptance of those changes. If you do not agree with any amendment, you should discontinue use of the Platform.
ELIGIBILITY
You confirm and warrant that you are legally competent and have the authority, capacity, and right to enter into this agreement and to comply with all obligations under these Terms.
DEFINITIONS
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Payment Instrument: Includes credit cards, debit cards, bank accounts, prepaid instruments, UPI, IMPS, or any other payment methods introduced by financial institutions from time to time.
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Platform: Refers to the website or digital platform where the Merchant offers products or services.
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Transaction: Any order or request placed by the User to purchase products and/or services on the Platform.
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Transaction Amount: The amount paid by the User for a Transaction.
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User/Users: Any individual accessing or using the Platform.
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Website: Refers to www.instamojo.com or its mobile application.
MERCHANT’S RIGHTS
You acknowledge and agree that we may collect, store, process, and share your information as required to deliver products or services, process transactions, comply with legal obligations, or contact you regarding your usage of the Platform.
YOUR RESPONSIBILITIES
You agree to provide accurate, complete, and up-to-date personal and payment information required to complete Transactions.
This includes, but is not limited to, your name, email address, phone number, delivery address, age, gender, and valid payment details. You are solely responsible for the correctness of the information you provide.
PROHIBITED USES
The Platform may only be used for its intended purpose. Any unauthorized or commercial use without our prior written consent is strictly prohibited.
As a User, you agree not to:
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Collect or extract data or content from the Platform without written permission.
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Use automated systems, bots, scripts, or data-mining tools.
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Misuse or interfere with Platform security features.
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Impersonate another individual or misrepresent your identity.
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Engage in fraud, deception, or attempts to obtain sensitive information.
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Harass, threaten, abuse, or harm other users or our staff.
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Upload malicious software, viruses, spam, or disruptive content.
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Reverse engineer, copy, modify, or adapt Platform software or code.
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Use Platform content for competing or revenue-generating activities.
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Violate any applicable laws, regulations, or third-party rights.
Any violation may result in immediate suspension or termination of access.
LIMITATION OF LIABILITY & INDEMNITY
In case of defective products or deficient services, your sole remedy shall be limited to initiating a refund as per the applicable refund policy. We disclaim all further liability for losses or damages.
You agree to indemnify and hold harmless the Merchant, its affiliates, agents, and representatives against any claims, damages, losses, costs, or liabilities arising from your breach of these Terms.
GUIDELINES FOR REVIEWS
When posting reviews or ratings, you agree that:
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Reviews must be based on genuine, first-hand experience.
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Content must not be offensive, abusive, hateful, discriminatory, or illegal.
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Reviews must not be false, misleading, or posted for competitive advantage.
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You must not organize campaigns to influence reviews.
We reserve the right to accept, reject, edit, or remove reviews at our discretion. Reviews reflect the opinions of users and do not represent our views. By submitting a review, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and display such content.
GOVERNING LAW & DISPUTE RESOLUTION
These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of Indian courts.
All disputes shall be resolved through arbitration in Bengaluru, in accordance with the Arbitration and Conciliation Act, 1996. Arbitration proceedings shall be conducted in English, remain confidential, and the arbitrator’s decision shall be final and binding.
GRIEVANCE REDRESSAL
If you have any concerns, complaints, or disputes related to transactions, payments, refunds, or unauthorized activity, you may contact us through the designated grievance channel provided on the Platform.
DISCLAIMER
By initiating a Transaction, you enter into a legally binding agreement to purchase products or services and agree to pay the listed price using lawful payment methods.
You are responsible for maintaining confidentiality of your account credentials and payment information.
We do not guarantee uninterrupted, error-free, or virus-free access to the Platform. All content is provided for general informational purposes only and does not constitute professional advice. Third-party links and user-generated content are provided for convenience and are not endorsed by us.
You use the Platform at your own risk, and we disclaim liability for losses arising from transaction failures, unauthorized access, or external technical issues.